Policies

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 Check dates and times and easily book your rentals by giving us a call, text, or email. Call or text to

 469-281-5814 and speak to one of our customer service representatives who will check your requested date availability and help answer any other questions you may have and/or book your rentals.  Your rental is booked once you make your security deposit; We will send you an email confirmation and receipt within 24 hours.    

 Payment Terms and Rental Deposit  

 Payment for the rental fee must be made in full prior to the delivery or pickup of the  equipment.  Accepted payment methods include credit card, debit card, and other methods agreed  upon in writing by the Company 

 Equipment Damage, Loss, Cleaning, and Replacement Costs  

 The Renter agrees to return all Equipment in the same condition as received, including being clean and free of debris.  ● If the Equipment is returned in a dirty or unsanitary condition, the Renter may be charged a cleaning fee at the discretion of the Company.  ● In the event of damage, loss, or theft of the Equipment, the Renter authorizes the Company to charge the credit card on file for the full cost of repair or replacement, as determined solely by the Company.  ● Charges for damages or losses will be processed within five (5) business days of the Equipment’s return, and an itemized invoice will be provided to the Renter.

   Credit Card Authorization for damage. The Company may decide prior to releasing the Equipment that they will conduct a credit card authorization to verify sufficient funds to cover the full replacement cost of the equipment.  ● This authorization does not result in a charge unless the Equipment is returned damaged, lost, or not returned at all.  

CANCELLATION AND REFUND POLICY Applicable taxes and additional fees, if any, will be disclosed at the time of booking and included in the final invoice.  ● Any unpaid balance after the due date will incur a late fee of 1.5% per month or the maximum allowed by law.  ● A rental deposit is required to hold the booking and must be paid using a valid credit or debit card. This deposit will serve as security for the equipment and is fully refundable within five (5) business days after the Equipment is returned and deemed to be in good working order.  

● If the booking is cancelled 21 days or more before the scheduled event, the deposit will be fully refunded.  ● If the booking is cancelled 15 to 20 days before the event, 50% of the deposit will be refunded. 

 ● If the booking is cancelled within 14 days, the deposit will be non-refundable. 

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PRIVACY POLICY

Grab N Go is committed to protecting your privacy.  We use the information we collect on the site to make bookings with G & G as simple as possible and to enhance your overall experience.  We do not sell, trade, or rent your personal information to others.

BAD WEATHER

This is TEXAS where our weather is so unpredictable! There may be occasions when the weather does not want to cooperate with your scheduled party.  In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains) we are happy to rebook your rentals at no additional fee's.

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